This CD contains our hiring procedures (we started with a group interview of up to 30 people) and training schedule with outlines.
The reason we were so efficient was our staff. I just adjusted (and ran the trainings).
It contains over 36 MS Word XP and Publisher XP documents including my:
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3 Month Staff Training Schedule
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Office Policy Training Outline
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Block Scheduling Training Outline
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Accounts Receiveable Training Outline
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Workshop/ROF/Dr. Report Training Outline
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Patient Interaction Training Outline
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Office Cleanliness Training Outline
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6 Step New Staff Hiring from Group Interview to Hire
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New Patient Phone Script
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New Patient Check Out Script
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Workshop/ROF/Dr. Report Script
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Front Desk CA Checklist
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Tech CA Checklist
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Re-evaluation Checklist
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New Staff Group Interview Outline
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Office Policies for Patients
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Scanning Outline for Paperport for a Paperless Office
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...Plus More
All of these trainings were designed by me and my 9 year office manager to make my office as efficient as possible with as little work from me as possible (except adjusting).
